{"id":341898,"date":"2018-01-01T06:31:45","date_gmt":"2018-01-01T05:31:45","guid":{"rendered":"http:\/\/rinf.com\/alt-news\/newswire\/prison-planet-com-apple-apologizes-for-misunderstanding-over-slowing-down-older-iphones\/"},"modified":"2018-01-01T06:31:45","modified_gmt":"2018-01-01T05:31:45","slug":"prison-planet-com-apple-apologizes-for-misunderstanding-over-slowing-down-older-iphones","status":"publish","type":"post","link":"http:\/\/rinf.com\/alt-news\/newswire\/prison-planet-com-apple-apologizes-for-misunderstanding-over-slowing-down-older-iphones\/","title":{"rendered":"Prison Planet.com \u00bb Apple apologizes for \u2018misunderstanding\u2019 over slowing down older iPhones"},"content":{"rendered":"<div>\n<p>      <!-- START CONTENT --><\/p>\n<p><a href=\"https:\/\/www.rt.com\/usa\/414507-apple-iphone-throttling-apology\/\"><strong>RT<\/strong><\/a><br \/>December 29, 2017<\/p>\n<p><strong>Following a strong backlash for conceding they reduced the processing speed of aging iPhones, Apple apologized to customers and lowered the price of the out-of-warranty battery replacements by $50.<\/strong><\/p>\n<p>The tech giant is currently facing nine lawsuits in relation to how the company handles the power management of its batteries in older iPhones.<\/p>\n<p>In response, the company sent a <a href=\"https:\/\/www.apple.com\/iphone-battery-and-performance\/\" target=\"_blank\" rel=\"noopener noreferrer\">letter<\/a> to customers Thursday, attempting to clear up what it said were some <em>\u201cmisunderstandings\u201d<\/em> about the issue.<\/p>\n<p><em>\u201cWe\u2019ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process,\u201d<\/em> Apple said. <em>\u201cWe know that some of you feel Apple has let you down. We apologize. There\u2019s been a lot of misunderstanding about this issue.\u201d<\/em><\/p>\n<p>The company added they have never, and would never, do <em>\u201canything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.\u201d<\/em><\/p>\n<p><em>\u201cOur goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that,\u201d<\/em> the letter continued.<\/p>\n<p>Apple went on to explain that the rechargeable batteries in older iPhones are <em>\u201cconsumable components,\u201d<\/em> which become less effective through a <em>\u201cchemical aging process.\u201d<\/em> The company said the aging process, as well as the way the device is used, are the only reasons that the batteries ability to hold a charge diminishes.<\/p>\n<p><em>\u201cThese are characteristics of battery chemistry, common to lithium-ion batteries across the industry,\u201d<\/em> the company said.<\/p>\n<p>The multinational tech behemoth advised customers to replace their old batteries with new ones, promising to reduce the price of an out-of-warranty battery replacement for an iPhone 6 or later from $79 to $29 starting late January. The deal would be ongoing through December 2018, it&#8230;<\/p>\n<\/div>\n<p><a href=\"http:\/\/www.prisonplanet.com\/apple-apologizes-for-misunderstanding-over-slowing-down-older-iphones.html\">Read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>RTDecember 29, 2017 Following a strong backlash for conceding they reduced the processing speed of aging iPhones, Apple apologized to customers and lowered the price of the out-of-warranty battery replacements by $50. The tech giant is currently facing nine lawsuits in relation to how the company handles the power management of its batteries in older [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[519],"tags":[],"class_list":{"0":"post-341898","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-newswire"},"_links":{"self":[{"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/posts\/341898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/comments?post=341898"}],"version-history":[{"count":0,"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/posts\/341898\/revisions"}],"wp:attachment":[{"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/media?parent=341898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/categories?post=341898"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/rinf.com\/alt-news\/wp-json\/wp\/v2\/tags?post=341898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}