December 26, 2017
Two Israeli citizens have filed a class action lawsuit against tech giant Apple, accusing it of duping iPhone owners into buying the latest versions of the device by slowing down older units.
In the first cross-border legal action so far, the lawsuit filed in Tel Aviv Monday argued that Apple effectively defrauded its customers by failing to provide them with essential information on new software updates aimed at prolonging battery life at the expense of the gadget’s speed. “There is no doubt that information about the device slowing is important, and cardinal, and users had the right to get [that information] from Apple before deciding whether to install the software updates,” the plaintiffs argued, as cited by Haaretz.
A whole range of simple tasks, such as surfing the internet, sending emails or using apps were retarded as a result of the updates iPhone users are regularly advised to install without any knowledge about their adverse side-effects, the claimants argue. The Israelis further questioned the explanation Apple had offered to defend the “feature” when it said that by slowing down the devices, Apple was pursuing a benign goal of improving their “overall performance” and extending the time of service. What was portrayed as phone-saving updates have an underlying commercial motive – to make iPhone owners dispose of their slow-paced units in favor of brand new, faster models, the lawsuit alleges.
Apple admitted the negative effects of its software updates on older iPhone versions last Thursday following years of speculation that it was engaged in the deceptive practice. Despite claiming it was working for the benefit of phone owners, it was immediately hit with a barrage of lawsuits by disgruntled customers. At least four lawsuits are now pending trial in the US. Among them a class action lawsuit, filed in Chicago by iPhone owners from…