May 22, 2018
Starbucks announced a new policy Saturday that allows anyone to occupy the coffee shop or use the store’s facilities, even if they don’t buy anything, but many are left to wonder if it’ll have a negative impact.
The “Third Place Policy” maintains that employees should consider anyone who enters Starbucks space, including restrooms, cafes and patios, a customer “regardless of whether they make a purchase,” the company said in a statement.
“We are committed to creating a culture of warmth and belonging where everyone is welcome,” Starbucks said.
Customers using the space must still follow a set of general guidelines, which requires them to use spaces as intended, be considerate of others, communicate with respect, and act responsibly, or they might be asked to leave.
This policy comes after the company faced intense scrutiny and backlash when two black men were arrested at a Starbucks in Philadelphia.
This article was posted: Tuesday, May 22, 2018 at 6:58 am