Security researcher Jacob Appelbaum dropped a bombshell of sorts earlier this week when he accused American tech companies of placing government-friendly backdoors in their devices. Now Texas-based Dell Computers is offering an apology.
Or to put it more accurately, Dell told an irate customer on Monday that they “regret the inconvenience” caused by selling to the public for years a number of products that the intelligence community has been able to fully compromise in complete silence up until this week.
Dell, Apple, Western Digital and an array of other Silicon Valley-firms were all name-checked during Appelbaum’s hour-long presentation Monday at the thirtieth annual Chaos Communication Congress in Hamburg, Germany. As RT reported then, the 30-year-old hacker-cum-activist unveiled before the audience at the annual expo a collection of never-before published National Security Agency documents detailing how the NSA goes to great lengths to compromise the computers and systems of groups on its long list of adversaries.
Spreading viruses and malware to infect targets and eavesdrop on their communications is just one of the ways the United States’ spy firm conducts surveillance, Appelbaum said. Along with those exploits, he added, the NSA has been manually inserting microscopic computer chips into commercially available products and using custom-made devices like hacked USB cables to silently collect intelligence.
One of the most alarming methods of attack discussed during his address, however, comes as a result of all but certain collusion on the part of major United States tech companies. The NSA has information about vulnerabilities in products sold by the biggest names in the US computer industry, Appelbaum said, and at the drop off a hat the agency has the ability of launching any which type of attack to exploit the flaws in publically available products.